Stress

Every week I would receive a weekly report from 2 other teams that is under Dai Kar Cher. I would then compile them into a single file to send out to various big shots.

Sometimes, a simple work can also give you stress:

OY: has sent you the report files

kawa: just?

OY: yes

kawa: okok

kawa: i think our email slow sikit. have to wait a bit. thank

kawa: hmm still haven't receive. /hmm

kawa: how about can send it to me thru here? i want to finish up as soon as possible. still haven't receive yet lo.

OY: 1206-1806 31 39 100.0% 96.3% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 7 100.0%

kawa: err i mean send the file thru here. like tht i can't have the formula ler

kawa: teruk lah the mail server... still haven't receive

OY: the above is last week

OY: 1906-2506 43 23 100.0% 84.2% 100.0% 100.0% 100.0% 100.0% NA NA 6

OY: this week

kawa: yah, but key in... when highlight, need to show like "=32/40" something like tht mah

OY: =16/19

OY: for resolution time, P1 routine tickets within 4 hours

OY: percentage is 84.2%

OY: other wise all are 100%

OY: Resolution time, Emergency Tickets within 4 hours -43 tickets

OY: Resolution time, P1 Routine Tickets within 4 hours -16/19

OY: Resolution time, P1 Routine Tickets within 1 Day =19/19

OY: Resolution time, P1 Routine Tickets within 2 Days =19/19

OY: Resolution time, P2 Routine Tickets within 1 Day -4/4

I needed to answer a call, by the time I check back the chat screen, it was too late... she's gone typing it all out and she's still typing away. My display pic has changed to:



OY: Resolution time, P2 Routine Tickets within 2 Days -4/4

OY: Resolution time, P3A, P3B1 & P3B2 Routine Tickets within 2 Days -NA

OY: Resolution time, P3A, P3B1 & P3B2 Routine Tickets within 3 Days -NA

kawa: OY, why not u just send the file for me straight instead of just typing it all out?

kawa: i mean thru msn

OY: hold on c whether i can do it or not

kawa: ok thanks

OY: sends wk1906-250606.xls

OY: can you get it

kawa: yup can. Thanks!




See what I mean? Can't blame her entirely as she only use MSN for chatting purposes.